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Account Executive Required in Dubai
Transguard Group was established in 2001 and has diversified significantly. We lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!
We are currently recruiting for an Account Executive to join our Workforce Solutions team at Transguard Group.
Scope
To act as the day to day/secondary point of contact for the delivery of the HR services to the assigned key accounts, working with the Account Manager. Ensure the customers expectation are exceeded with...
Scan QR
Account Executive Required in Dubai
Transguard Group was established in 2001 and has diversified significantly. We lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!
We are currently recruiting for an Account Executive to join our Workforce Solutions team at Transguard Group.
Scope
To act as the day to day/secondary point of contact for the delivery of the HR services to the assigned key accounts, working with the Account Manager. Ensure the customers expectation are exceeded with exceptional service delivery standards, ensuring all operations are in line with the standard operating procedures.
Responsibilities
Understand the day-to-day running and maintaining each account; this includes Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs) and establish / monitor Key Performance Indicators (KPIs) for the contracts
Coordinate and manage, with Finance, all of the invoicing required for all accounts, including following up payments Stipulate fees that need to be charged to the individual client accounts
With the Account Manager, develop a good working relationship with the client and attend regular client meetings to ensure the smooth running of the contract
Ensure that day-to-day operations are delivered within the agreed timeframes, escalate to the Account Manager any issues
Ensure that individual work schedules are aligned to the team schedule in order to meet the deadlines
Ensure the smooth delivery of the following HR services to the end client; recruitment and hiring, employment visa (new, renewals, cancellations), passport and visa services, payroll services, onboarding and offboarding, disciplinary and performance management, Oracle workflow and processing and adhoc HR requests
Assist the team in the application of employment visas and manage the process
Assist the team in the application, renewal and cancellation of residence visas and manage the process
Ensure that the Administrators follows up on information regarding passport and residence visa expiry and keep close attention to their immigration status and potential absconders
Highlight any issues in the internal processes and provide solutions
Track financial targets and focus on business growth
Knowledge – Experience
1-3 years of experience in a similar position
Experience in Account Management in the staffing industry
Hard
Intermediate Computer Skills
Experience with managing quotations, purchase orders, payroll and invoicing
Soft
Active Career Development
Business Process Analysis
Cultural Awareness
Customer relationship management
Customer Service Awareness
Effective Business Writing Skills
Effective Negotiation Skills & Conflict Resolution
Effective Presentation Skills
Service Excellence
Technical Report Writing
Time Management
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https://ae.linkedin.com/jobs/view/account-executive-at-transguard-group-3619624762?r