Account Specialist Required in Dubai

Account Specialist Required in Dubai About the role As an Account Specialist, you will have an opportunity to gain front-line experience in several different aspects of sales such as account request processing, solution up-selling, problem identification, root cause analysis, problem resolution and relationship building. Responsibilities: • Manage end-to-end Quote Order process and Sales Operations while ensuring the performance is in line with customer expectations. • Customer requests execution and day-to-day account activities to maintain and enhance customer relationships. • Engage with customers to support the Quote to Order process and act as an advisor to customer and account teams. • Own and drive organic growth cross-functional activities, with solid customer engagement, relationship, and account management team alignment. • Support contract renewal, repricing and project preparation activities to ensure the standard Quote to Bill model is executed. • Align with the account manager, engagement manager and bid manager to decide if to go with a Bid proposal in the parts related to Sales Operations. • Responsible for commercial inventory management. • Supporting clients in Service Delivery and Tracking Tool usage and regular reporting for in-charge clients. • Create guidelines, documentation, and checklists to ensure a smooth process from the Bid phase to order creation with the support of the senior sales operations team. • Acting as a quality consultant to Bid teams regarding Sales Operations related topics. • Cooperate with the Billing and Accounts Receivable department to resolve invoice choirs, credit notes and customer non-payment issues. • Proactively initiate improvement projects to improve the Quote to Order process, aiming for Operational Excellence. About you • Minimum 1 year of experience as Sales or Account Specialist or Sales support or Sales operation or other request and process-driven supporting activities. • Fluent level of English, and excellent communication skills • Customer orientation and proactive customer communication. • Keen on improvement projects and self-starter attitude. • Excellent negotiation and delegation skills. • Demonstrate responsibility and take ownership. • Able to work towards targets and deadlines. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/account-specialist-at-orange-business-3641714641?re