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Contact Center Agent Required in Dubai
Excellent communication in Arabic & English
Overview
The Agent, Contact Center is responsible to provide personalized customer service support by interacting in a courteous and professional manner with customers over the phone, email and if necessary, via other appropriate channels of communication.
Responsibilities
Answering inbound calls, making outbound calls (when necessary), attend to similar queries via emails, transfer the calls to relevant persons/departments.
Interact with customers via telephone and email to answer questions and provide general information concerning appointments, referrals, available services, care providers, events and campaigns and oth...
Scan QR
Contact Center Agent Required in Dubai
Excellent communication in Arabic & English
Overview
The Agent, Contact Center is responsible to provide personalized customer service support by interacting in a courteous and professional manner with customers over the phone, email and if necessary, via other appropriate channels of communication.
Responsibilities
Answering inbound calls, making outbound calls (when necessary), attend to similar queries via emails, transfer the calls to relevant persons/departments.
Interact with customers via telephone and email to answer questions and provide general information concerning appointments, referrals, available services, care providers, events and campaigns and other information as requested.
Qualifications
Bachelor's Degree
Minimum of 2 years relevant experience in healthcare industry
Excellent knowledge in medical terminology
Excellent computer/typing and data entry skills
Fair knowledge in using multi-line phones
Fluent in written and spoken English and Arabic
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https://ae.linkedin.com/jobs/view/contact-center-agent-at-sundus-recruitment-and-outsourcing-services-abu-dhabi-3537448180?
