Customer Service Executive Required in Dubai

Customer Service Executive Required in Dubai Key Responsibilities Act as the first point of contact for all clients and visitors on a daily basis, providing a professional and friendly front of house service and delivering an exceptional first impression. Taking pride in the appearance of the business center by adhering the dress code & ensuring all areas of the center including; kitchens, meeting rooms, conference rooms and reception areas are presented within company standards and representative of a 5-star business. Contribute to the overall revenue of the center by identifying opportunities to up sell and cross sell companies products and services. Increase client retention by meeting and exceeding client needs. Provide a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner. Demonstrate a true passion for customer service by proactively seeking ways to exceed client’s expectations, always going above and beyond. Highly visible and ready to assist clients as and when needs arise with a flexible and helpful approach. Commit to solving any client/visitor issues and following through to resolution. Support clients’ needs by preparing meeting rooms or offices before client use, troubleshooting basic and telecom technical issues, moving furniture and providing beverages. Providing administration support including delivering mail, organizing courier services, ordering office supplies, preparing Key Criteria Requirements Essential Previous work experience within a customer service focused position. Previous experience of working within in a client-facing environment, i.e. Reception/ concierge. Professional communication skills. Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook. Proven organization skills ability to prioritize and multi-task. Desirable Previous experience within another serviced office provider or other service related industry. Degree or equivalent within hospitality or business. Competencies APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/customer-service-executive-at-fabrics-construction-3537942740?