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JOB TITLECustomer Service Officer | MAF Entertainment | CinemasROLE SUMMARYThe role of the Customer Service Officer is to deliver an excellent customer experience to customers across the MAF Entertainment – All concepts across all regions.ROLE PROFILEProvides a high standard of quality and efficient / friendly service as per Standard Operational Procedures.Handles all customer interactions with friendliness and professionalism, accommodating special requests and exceeding expectations.Manages customer complaints or concerns in a polite and professional manner and follows the correct escalation process.Ensures that the place of work and surrounding area is always kept clean and organized.REQUIREMENTSCertificat...
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JOB TITLE
Customer Service Officer | MAF Entertainment | Cinemas
ROLE SUMMARY
The role of the Customer Service Officer is to deliver an excellent customer experience to customers across the MAF Entertainment – All concepts across all regions.
ROLE PROFILE
Provides a high standard of quality and efficient / friendly service as per Standard Operational Procedures.
Handles all customer interactions with friendliness and professionalism, accommodating special requests and exceeding expectations.
Manages customer complaints or concerns in a polite and professional manner and follows the correct escalation process.
Ensures that the place of work and surrounding area is always kept clean and organized.
REQUIREMENTS
Certificate /Course/Diploma in Hospitality or relevant education.
0-3+ years of experience in any F&B/Customer Service/Retail/Hospitality industry preferred.
Basic English language verbal and written.
Excellent communication skills.
Customer service orientation.
APPLY FROM LINK BELOW:
https://www.linkedin.com/jobs/view/4016110380/?
