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Role DescriptionGreet arriving guests, welcome them into the establishment and seat them. Ensure that the guests are made comfortable and kept informed of the status of their orders or wait timesQualificationsProject the correct image with personal appearance and proper uniform as per standards.Anticipate customer needs and respond in a courteous manner at all times.Monitor and update seating availability. Take table reservations and ensure all information are correct.Provide information about the brand and cuisine upon guests’ query.Explain the menu or restaurant specialty to guests.Ensure HACCP procedures are followed.Ensure policies and procedure are followed accordingly.Provide daily report to management ...
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Role Description
Greet arriving guests, welcome them into the establishment and seat them. Ensure that the guests are made comfortable and kept informed of the status of their orders or wait times
Qualifications
Project the correct image with personal appearance and proper uniform as per standards.
Anticipate customer needs and respond in a courteous manner at all times.
Monitor and update seating availability. Take table reservations and ensure all information are correct.
Provide information about the brand and cuisine upon guests’ query.
Explain the menu or restaurant specialty to guests.
Ensure HACCP procedures are followed.
Ensure policies and procedure are followed accordingly.
Provide daily report to management to monitor footfall.
Communicate to management the messages relayed by mall management, if any.
Direct concerns to line manager.
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