CRM Manager Required in Dubai

CRM Manager Required in Dubai CRM Manager - Dubai - Up to 30,000 AED - Applicants must be based in Dubai I am looking to speak to experienced CRM Managers to join a fast-growing e-commerce business. In this role, you will be responsible for creating and implementing CRM strategies that will drive engagement, retention, and revenue for our business. You will work closely with the marketing, sales, and customer service teams to develop and execute campaigns across multiple channels, including email, SMS, push notifications, and social media. Key Responsibilities: Develop and implement CRM strategies that align with business goals Analyze customer data to understand customer behavior and identify opportunities for engagement and growth Create and execute email, SMS, push notification, and social media campaigns that increase customer retention and drive revenue Manage customer segmentation and personalization strategies to ensure targeted and relevant messaging Work closely with the marketing and sales teams to align campaigns with overall business objectives Monitor and report on campaign performance and KPIs, providing recommendations for improvements Ensure compliance with all data privacy regulations and best practices Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field 5+ years of experience in CRM or related field Experience with email marketing platforms such as Salesforce, HubSpot, Marketo, and Mailchimp is required. Familiarity with marketing automation and customer segmentation Strong analytical and problem-solving skills Excellent communication and project management skills Experience with e-commerce and knowledge of the industry The role also offers a very competitive tax-free salary + great benefits with one of the biggest names within retail & e-commerce here in the MENA Region. Please email [email protected] with your up-to-date CV if interested in finding out more.