Information Technology Support Technician Required in Dubai

Information Technology Support Technician Required in Dubai Dubai British School Jumeirah is a large all-through British international school, located in Jumeirah Park community in Dubai. We require a reliable, knowledgeable IT Support Technician to join our school this January 2023. Job Purpose: Support the running of the Network and deal with day-to-day technical issues including Software and Hardware Key Relationships (Internal and External): Staff, Network Manager, Business Manager Key Accountabilities: Manage the needs of the end user against those of any service providers Ability to deal with hardware issues and software installation Managing help desk requests Confidently with Teacher and Staff Tech support Managing iOS Devices and iOS Server Giving desktop support/ trouble shooting to all members of the school community. Managing IT Equipment including laptop trollies, CT labs, whole school facilities such as Auditorium, PD rooms, Boardrooms etc. Printer management including the re-ordering of consumables Undertake computer rebuilds when appropriate Set up and removal of IT equipment (Assemblies, presentations, training etc) Adhere at all times to the School’s Safeguarding and Child Protection Policy, ensuring all concerns are immediately passed on to the school’s Designated Safeguarding Lead(s) Other duties as reasonably expected Person Specification: Education: Bachelor Degree in ICT Experience: Minimum of 2 years in a similar field Competencies: Knowledge and understanding of all IT issues in school. Regular updates should be part of the day-to-day role and being aware of them is essential. The ability to communicate with all staff is important especially when dealing with technical issues that may affect the day-to-day practice. An ability to assess the school hardware and keep stock in as good a working condition as possible so that the SLT can plan for replacement is essential. Attributes: Outstanding communication and organization skills Good interpersonal skills Calm and diplomatic Ability to think about ways to improve communication for support To apply, please upload a copy of your CV to accompany your LinkedIn application. DBSJP is committed to safeguarding and promoting the welfare of all its students. An up-to-date police check is a pre-requisite for all appointments. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/information-technology-support-technician-at-dubai-british-school-jumeirah-park-3407276465?