IT Desk Support Required in Dubai

IT Desk Support Required in Dubai IT Support Specialist - Fresher position Salary: up to AED 12,000 + great career progression opportunities! Currently working with a well established service provider who is looking to recruit graduates or individuals with a relevant diploma or IT degree! Responsibilities: As an IT Support Specialist, you will be responsible for providing technical assistance and support to customers. This includes resolving system-related issues, both through voice calls and in-person interactions. Following established procedures to receive and handle service requests. Efficiently allocating calls to appropriate personnel. Maintaining accurate incident and service request logs, classifying and cataloging them for future reference. Interpreting user problems, identifying solutions, and assessing potential side effects. Escalating complex or unresolved incidents as necessary. Recording and tracking issues from start to finish. Maintaining records and keeping users informed about the process while communicating actions taken to relevant parties. Skills & Requirements: Ideally you will have 6 months - 1 years experience working in an IT environment, preferably in IT helpdesk or service desk roles. University degree. Strong communication and interpersonal skills. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/it-desk-support-uae-national-at-salt-3633338187?r