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IT Manager Required in Dubai
Job Purpose
Manage and deliver system solutions through Projects, Change Request, and Initiatives
Provide specialized EIIT support on Incidents & Problem Tickets governance, prioritization and escalation management to ensure smooth EI Business Operations
Facilitate delivery of strategic initiatives to address the bank’s needs post thorough business needs analysis
Assist the project sponsor/owner in managing the business activities and tasks within the project
Govern regular Problems / Production issues prioritization session b/w Business and Group IT
Ensure escalated issues impacting bank Customers, Profitability, and Reputation are handled by respective Group IT teams in a...
Scan QR
IT Manager Required in Dubai
Job Purpose
Manage and deliver system solutions through Projects, Change Request, and Initiatives
Provide specialized EIIT support on Incidents & Problem Tickets governance, prioritization and escalation management to ensure smooth EI Business Operations
Facilitate delivery of strategic initiatives to address the bank’s needs post thorough business needs analysis
Assist the project sponsor/owner in managing the business activities and tasks within the project
Govern regular Problems / Production issues prioritization session b/w Business and Group IT
Ensure escalated issues impacting bank Customers, Profitability, and Reputation are handled by respective Group IT teams in a timely manner and follow-up till satisfactory closure
Engage with internal customers and external entities within the scope of the projects
Evaluate and implement solutions based on business requirement following the banks standard methodology and policies
Manage Business, Group IT team, Project board and Steering Committee
Be accountable for creation of detailed business requirements documentation
Take appropriate actions if deadline, quality or budget are significantly at risk
Systematic analyses and draws accurate conclusions based on evidence and addressing the root-cause till closure
Proactively offers assistance / manages to minimize escalations to avoid adverse impact on business operations
Establish strong relationships with stakeholders to understand strategic, tactical and operational challenges, define technology solutions to address Business objectives
Be directly accountable for multiple projects at one-time, and be able to coordinate with respective technology project managers and business teams professionally
Conduct requirement workshops and recommend business solutions aligned with technology strategy
Provide strong portfolio/project management expertise, manage demand management, and address operational challenges, conduct status update meetings, and oversee the technology interests of Business units
Manage change requests, enhancements and defects by providing solutions, recommendations and cost estimates
Qualifications, Experience & Skills
University degree (preferably in IT / Engineering field)
Prince 2, PMP, ITIL (Desirable)
5 years of similar job experience, including Experience in high-end Tech companies, Banks, Consulting firms
Experience in implementing full life cycle of a project
Good understanding of the high level technical application architecture and design.
Good understanding of the security, compliance and Audit requirements
International exposure will be an added advantage
Experience with Project Management, Data Analytics support, Technical docs review, Budget planning and Requirements gathering is essential
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https://ae.linkedin.com/jobs/view/information-technology-portfolio-manager-at-emirates-islamic-3603180385?re