IT Regional Manager Required in Dubai

IT Regional Manager Required in Dubai Job Purpose: Facilitate improved IT services for Bahri Business Units and Fleet through the development and implementation of necessary action plans, in compliance with IT Service Management framework, to ensure that user satisfaction and IT SLAs are met. Key Accountabilities: Policies & Procedures: Set and enforce IT Service Management and Information Security policies/procedures to ensure compliance with ITSM and ISM standards Services: Provide, manage, and administer the IT Service Management Processes (IT incident management, service management, problem, change management, Service Level Agreement) for Dubai office and Bahri fleet Oversee the installation and setup of IT services Ensure the availability of required hardware, software, and other tools necessary for the delivery of high quality IT services Conduct inspections to ensure IT equipment and workstations are operational Oversee the maintenance, repair or replacement of IT assets Maintain accurate inventory of hardware, software, and other relevant technological tools Act as a liaison between IT and business units (Business Relationship Manager and IT point of contact) Direct the provisioning of new and enhanced services as per requirements, ensuring IT demand is captured from the all Bahri Business units, providing key input for the creation and maintenance of overall IT Strategy Research, analyze, deploy, and support specialized IT solutions that will fulfil the technology demands of the business unit Vendor Management Manage vendor and supplier relationships for procurement of IT services and products. Ensure proper evaluation & selection is made to enhance IT services across Bahri Training Oversee the hiring and training of IT service technicians and operators Leadership & Team Management Direct and supervise the IT service teams (Office/Vessel IT support technicians, IT helpdesk specialist/analysts) to ensure effective performance of IT services Work around annual budgets to achieve set objectives and targets Manage related IT projects and meet project plans Conduct assessments to identify technology initiatives and possible future IT challenges and take necessary steps in minimizing risks Qualifications and Experience: Bachelor degree in Computer Engineering, Information technology or equivalent, Masters degree preferred. 10 years of experience in IT service management (3-4 years as Manager) for Maritime sector is a must. APPLY FROM LINK BELOW https://www.linkedin.com/jobs/view/3693914548/?e