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IT Support Specialist Required in Dubai
VAI Marketing Management is a marketing and management consultancy company owned by PROTOCOL33, a project incubator and accelerator operating in the FinTech and blockchain industries, developed by experienced and passionate experts and entrepreneurs.
We're made up of people of all different beliefs, cultures, colours and backgrounds with one thing in common…we’re in this together. We’re here to make a difference in our community, and in ourselves. And while it’s hard work, we support each other and have fun doing it! When you work with us, you have the opportunity to learn and grow with the company.
As part of our continued growth and expansion, we are looking ...
Scan QR
IT Support Specialist Required in Dubai
VAI Marketing Management is a marketing and management consultancy company owned by PROTOCOL33, a project incubator and accelerator operating in the FinTech and blockchain industries, developed by experienced and passionate experts and entrepreneurs.
We're made up of people of all different beliefs, cultures, colours and backgrounds with one thing in common…we’re in this together. We’re here to make a difference in our community, and in ourselves. And while it’s hard work, we support each other and have fun doing it! When you work with us, you have the opportunity to learn and grow with the company.
As part of our continued growth and expansion, we are looking for an experienced IT Support Specialist
IT Support Specialist Responsibilities:
· IT Support Specialist Responsibilities
· Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly
· Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
· Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
· Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
· Ensure our computers are backed up so all files are saved in case the system crashes
· Run security checks on all of our systems to ensure we are protected from cybersecurity threats
IT Support Specialist Qualifications
· High school diploma required, associate's degree in computer science or information technology preferred
· At least two years experience in a professional IT work environment
· Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux operations
· General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment
· Able to create databases and utilize Excel spreadsheets at an advanced level
· Advanced proficiency in Microsoft Office
· Strong communication skills, organizational skills, and time management skills
· Excellent customer service skills and desire to help the company succeed
IT Support Specialist Requirements:
· Bachelor's degree in computer science, information technology, information systems, or similar.
· Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
· At least two years' experience in a similar role.
· Extensive experience with IT systems, networks, and related technologies.
· Solid knowledge of best practices in IT administration and system security.
· Exceptional leadership, organizational, and time management skills.
· Strong analytical and problem-solving skills.
· Excellent interpersonal and communication skills
Our Vision
We take pride in our vision to provide outsourcing solutions that propel the businesses that partner with us to new levels of success. By fostering our mission, VAI Marketing Management is passionate about delivering service and a great customer experience. We create innovative solutions, creating value for shareholders, clients, and employees while maintaining a broad commitment to the environment and society.
Workplace values
We live and breathe in our values therefore it’s very important for us that the post holder will be expected to operate in line with our workplace values which are:
· Respect
· Proactivity
· Accountability
· Teamwork
· Adapt to change
· Passion
If you want to know more about us, please visit our website https://www.vaimanagement.co/
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