IT Support Staff Required in Dubai

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Our client, a large institution in the financial sector based in Abu Dhabi, is looking to build their internal IT Support Staff team. They have 2 positions open- IT Infrastructure Support and IT application Support.

Open to applicants who have experience with either or both IT Infra and Application support.

Role and Responsibilities IT Infra Support:

Respond to and resolve IT support tickets
Provide technical support to the bank's employees
Troubleshoot and resolve IT issues
Install and configure hardware and software
Provide guidance on the use of the bank's IT systems and applications
Maintain and update the bank's IT knowledge base
Document and report on IT support activities

Roles and Responsibilities IT Application Support:

Respond to and resolve application support tickets
Provide technical support to the bank's employees and customers on the bank's applications
Troubleshoot and resolve application issues
Install and configure application software
Provide guidance on the use of the bank's applications
Maintain and update the bank's application knowledge base
Document and report on application support activities

Please note that the Budget for both roles are- up to 10,000k AED Monthly + Health Insurance + Visa

These are On Site Positions.

No relocation is provided.

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/it-support-staff-at-robert-walters-3736855524?