IT Support Technician Required in Dubai -

IT Support Technician Required in Dubai - The IT support technician is responsible connecting cables, rack mounting, upgrading, troubleshooting IT security devices. Responsibilities Visiting customer data center for rack mounting and troubleshooting of devices. Cable the devices as per industry standards. Based on business requirement, need to be available for service window 24*7 for both planned and unplanned activity. Upgrade software on security devices. Accurate reporting of the task to project manager and direct manager. Qualifications & Skills Bachelor’s degree in information security or IT-related matter or equivalent experience. 3+ years of experience in working with IT security devices. Aware of rack mounting devices. Excellent and accent-free communication skills in English (Arabic an advantage). Proper and structured documentation and diagramming. Excellent organizational skills in enterprise support. Understanding of information security concepts and related technology. Strong background and experience in TCP/IP networking of large-scale organizations. Flexible work approach, based on the job requirements. Being able to identify new work areas and to set new goals for themselves. Excellent communication and training skills. Outstanding customer handling, friendly and goal-oriented. Ability to communicate / translate to customer-level. Being able to understand complex business processes and activities. Flexible work approach, based on the job requirements. Benefits Health insurance with one of the leading global providers for medical insurance. Career progression and growth through challenging projects and work. Employee engagement and wellness campaigns activities throughout the year. Excellent learning and development opportunities. Annual flight tickets. Inclusive and diverse working environment. Flexible/Hybrid working environment. Open door policy. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/it-support-technician-at-help-ag-3654740583?