Network Services Manager Required in Dubai

Network Services Manager Required in Dubai The Local Network Services function is responsible for coordinating and overseeing the development, management and maintenance of the network in their allocated territory ensuring the highest level of quality, partnership and cost containment is achieved for Intl. SOS clients across all Business Lines and Programs to support Business development. Key Responsibilities: Network Development, governance, and quality Close collaboration with medical, security and aviation experts to ensure the network in the assigned territory fully supports the needs of the clients and that all program requirements are met. Draft and execute a Local Network Development Plan with clear objectives and targets and report on outcomes in alignment to Regional and Group priorities. Ensure that the network in the assigned territory is right sized and adequate to fully support Intl.SOS Business across all Business Lines and Programs in accordance with Group Network Services Standards and Procedures including regular network analysis and refinement. Maintain country specific credentialing requirements as a baseline for credentialing providers in the territory. Conduct provider and location assessments – onsite and remotely - as required and ensuring network trips are used to maximize commercial and relationship development opportunities. Ensure that the provider and location data base (SPIN) is kept up to date with data and credentialing quality compliant to Group Network Services Standards and Procedures, with the support of the Provider Network Support Centre (“PNSC”).and contribute to the enhancement of SPIN. Providers Relationship Management Maintain direct longstanding relationships with providers to ensure good collaboration and outcomes, Develop commercial opportunities and outcomes with key strategic providers. Negotiate terms and conditions incl. discounts with selected providers and formalise these through the signing of written agreements. Business Support Work with the MSAS Assistance Centres to ensure the appropriate network is in place and to support complex Operational Case Management as required. Work with Medical Services to seek opportunities for collaboration for e.g., Site Health Reviews. Work with Consulting team to delivery on bespoke client network requests / new business opportunities. Work with Network Services Program Managers - TRICARE, Health Check Programs, AVMAR, IHMS – to develop and maintain the network as per the requirement of these programs. Support Learning, Development and Quality to continuously increase the quality of the network and the enablement of the staff on the Assistance Centre. Support the development and maintenance of SPIN system through User Acceptance testing. Required Skills and Knowledge: Intermediate knowledge of MS Word, Excel, PowerPoint and Outlook including basic data analytics. Excellent interpersonal skills and ability to communicate effectively with internal and external stakeholders. Good administrative, customer service management skills with strong attention to detail and quality. Good business acumen with ability to negotiate with providers. Action oriented, problem solving, perseverance and driven for results. Ability to work under pressure in complex environments, cross cultural sensitivity. Ability to effectively manage competing priorities across multiple projects and business lines. Ability to work independently and perform well with little supervision. Knowledge in medical network and/or healthcare management. Required Work Experience: 5 years working experience in Medical, Healthcare Management or Customer Services industry desirable. Exposure to communication with providers, customers and / or clients on different topics. Country or sub-regional experience in network or account management (optional) Required Qualifications: Graduate from a premier university with strong academic achievements Qualification in Medical, Healthcare Management, Service Industry or Business Administration is desirable. Required Languages: Excellent written and spoken English & main languages in assigned territory APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/network-services-manager-arabic-speaker-at-international-sos-3566474424?