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Senior Network Security Consultant Required in Dubai
The Security Consultant is responsible for the proper and accurate handling of support requests for Help AG’s customers. The Security Consultant will work as resident engineer for managing and administering security controls at our client location in Abu Dhabi to handle below tasks:
Work with client team for day to day operations on security controls
Configuration, fine-tuning and troubleshooting of security devices
Work with customer on internal tickets, health check, projects and other technical work.
Based on the business requirement, security consultant will be required to visit different location at customer site in Abu Dhabi.
Work with vendor for e...
Scan QR
Senior Network Security Consultant Required in Dubai
The Security Consultant is responsible for the proper and accurate handling of support requests for Help AG’s customers. The Security Consultant will work as resident engineer for managing and administering security controls at our client location in Abu Dhabi to handle below tasks:
Work with client team for day to day operations on security controls
Configuration, fine-tuning and troubleshooting of security devices
Work with customer on internal tickets, health check, projects and other technical work.
Based on the business requirement, security consultant will be required to visit different location at customer site in Abu Dhabi.
Work with vendor for escalation and support issues
Follow-up on any escalations meeting SLA.
Attend technical training and achieve certification as part of career development.
Additionally, security consultant is expected to on projects, POC and documentation.
The primary targets are customer-satisfaction, professionalism, accuracy, and an outstanding high quality in the work/duties.
Responsibilities
Work on security solutions such as Palo Alto, F5, Trend Micro and other security devices
Perform configuration, fine-tuning, troubleshooting and health check for the supported technologies.
Flexibility to work after office hours on critical incidents.
Interaction and communication with client internal team and vendor support organizations and engineers.
Work on projects and pre-sales activity as and when required.
Project and support documentation as needed
Qualifications & Skills
Native Arabic Speaker is a must
More than 5 years working experience in technical information security.
Experience of working in an enterprise environment handling technical support and projects.
Bachelor’s degree in information security or IT-related matter or equivalent experience.
Deep understanding of technical relations in a complex environment.
An advantage to have experience and the highest certifications of the vendors (Palo Alto firewall, F5 Networks LTM/WAF, Trend Micro EDR/XDR/AV, Symantec or similar technologies).
Proper and structured documentation and diagramming.
Excellent organizational skills in enterprise support.
Understanding of information security concepts and related technology.
Strong background and experience in TCP/IP networking of large-scale organizations.
Excellent and accent-free communication skills in English (Arabic an advantage).
Excellent communication and training skills.
Flexible work approach, based on the job requirements.
Ability to identify new work areas and to set new goals for themselves.
Ability to understand complex business processes and activities.
Outstanding customer handling, friendly and goal-oriented.
Benefits
Health insurance with one of the leading global providers for medical insurance
Career progression and growth through challenging projects and work
Employee engagement and wellness campaigns activities throughout the year
Excellent learning and development opportunities
Annual Flights Tickets
Inclusive and diverse working environment
Flexible/Hybrid working environment
Open door policy
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