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Service Desk Administrator II Required in Dubai
Role Summary
Be a part of the Talabat IT Service Desk team and provide IT technical support to internal users.
What’s On Your Plate?
Analyse user requirements and troubleshoot desktop and user-end problems.
Act as a Tier-1 Support for IT-related issues register in the IT Service Desk
Installation and troubleshooting of desktops, laptops, and IP Phones
Maintain the IT asset documentation and ensure that all assets are recorded, updated/removed.
Liaise with the vendors and other IT personnel for problem resolution.
Highly involved in on/off-boarding of employees, setting up the machines, required software, and all the related setups.
Awareness of IT security ...
Scan QR
Service Desk Administrator II Required in Dubai
Role Summary
Be a part of the Talabat IT Service Desk team and provide IT technical support to internal users.
What’s On Your Plate?
Analyse user requirements and troubleshoot desktop and user-end problems.
Act as a Tier-1 Support for IT-related issues register in the IT Service Desk
Installation and troubleshooting of desktops, laptops, and IP Phones
Maintain the IT asset documentation and ensure that all assets are recorded, updated/removed.
Liaise with the vendors and other IT personnel for problem resolution.
Highly involved in on/off-boarding of employees, setting up the machines, required software, and all the related setups.
Awareness of IT security best practices
Awareness of network and system structures
2 -4 years of experience in a Service Desk environment.
Work in the shifts (As needed)
What Did We Order?
User support
Desktop and laptop support
IP telephony support
Excellent communication skills
APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/service-desk-administrator-ii-at-talabat-3661045957?
