Technical Support Specialist Required in Dubai

Technical Support Specialist Required in Dubai Technical Support Specialist for Restaurant Software Company Company Overview: Join our innovative and dynamic team at Quadranet, a leading provider of software solutions for the restaurant industry. With our state-of-the-art technology, we empower restaurants to streamline their operations, enhance customer experiences, and boost efficiency. Position: Technical Support Specialist Location: Dubai, UAE Type: Full-time About the Role: As a Technical Support Specialist at Quadranet, you will play a pivotal role in ensuring that our restaurant clients receive exceptional technical assistance. You'll collaborate closely with our clients, addressing their software-related inquiries, troubleshooting issues, and delivering solutions promptly. Responsibilities: Provide courteous and efficient technical support to restaurant clients via various communication channels (phone, email, chat). Diagnose and troubleshoot software-related issues, offering step-by-step guidance and solutions. Collaborate with cross-functional teams, including product development and quality assurance, to resolve complex technical problems. Conduct remote sessions to guide clients through software installations, updates, and configurations. Job Requirements: Excellent communication skills, both written and verbal. Strong aptitude for problem-solving and a patient, customer-focused attitude. Familiarity with restaurant operations or hospitality industry is a plus. Experience in a technical support role is a plus Basic understanding of databases, networks, and software integrations. Ability to work independently, manage multiple tasks, and prioritize effectively. Why Quadranet? Join a dynamic and collaborative team that values innovation and creativity. Opportunity for professional growth and skill development within a rapidly growing company. Competitive salary and comprehensive benefits package. Contribute to the success of top-tier restaurants by ensuring their seamless use of our software solutions. APPLY FROM LINK BELOW https://www.linkedin.com/jobs/view/3705946760/?