Provide L1 technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk side support to users.Coordinate with IT Helpdesk to resolve user hardware / software issues on desktops / laptops.Resolve problems related to network printers and escalated major printer issues.Interact internally/externa...
Key Responsibilities:Security Operations:Monitor and respond to security incidents and alerts.Conduct vulnerability assessments and penetration testing.Implement and manage security tools (e.g., firewalls, antivirus, IDS/IPS, SIEM).Investigate security breaches and perform forensic analysis.Risk Management:Identify and assess potential security risks and vul...
We are hiring Data Analyst to join one of our major clients based out of Dubai, UAE.Employment Type - 6 months & extendable contractJob Location - Dubai, UAERequired Skills2+ years of experience as Data AnalystData Mining experience is mustDashboard creationShould know advanced ExcelExtracting report - filter report to give more informationCapacity calcu...
ResponsibilitiesSystem SupportAssist in the installation, configuration, and maintenance of computer hardware, software, and networks.Provide support for the organization's IT systems, including workstations, servers, and peripheral devices.Assist in the management and support of booking software and related applications.Technical AssistanceProvide technical...
Our client is a prominent real estate development company based in the UAE, renowned for creating vibrant residential communities and lifestyle-oriented projects. As part of a well-established and diversified conglomerate, they are dedicated to enhancing the quality of life for their residents through innovation, sustainability, and a commitment to customer ...
The Software Customer Support will work as part of our dynamic team. Playing a key role in assisting our clients with technical issues. Sometimes answering technical questions and dealing with incidents as they arise. They provide exceptional support to ensure clients have seamless experience with our software products.ResponsibilitiesLevel 3 support handles...
At Prompt IT, we empower businesses with technology solutions that drive innovation and growth. We're looking for a Network Engineer to join our team and contribute to designing, building, managing and securing robust IT infrastructures that our clients can rely on.Key Responsibilities:Design, implement, and manage network infrastructure projectsConfigure an...
Minimum 2 Years of Hands-on experience on deskside support Good knowledge of Windows 10 , Outlook, Exchange, and Active Directory Good written and verbal communication skills Printers, IP Phone hands on experienceStaying up-to-date with the latest industry trends and technologies in order to improve overall IT support capabilities. ITSM tool - Basic knowledg...
Key Responsibilities:Design, implement, and secure the company's network infrastructure.Monitor network health, troubleshoot connectivity issues, and implement security measures (firewalls, VPN) to prevent unauthorized access.Manage and support servers for high availability and reliability.Implement and maintain backup procedures for critical systems to ensu...
Duties and Responsibilities:Needs Assessment:Collaborate with IT department to understand technology needs.Assess requirements for hardware, software, services, and other IT-related purchases.Vendor Identification and Evaluation:Identify potential vendors and suppliers for IT products and services.Evaluate vendor capabilities, pricing, and performance to ens...
The IT Support Specialist will be responsible for upgrading, installing, and configuring new hardware and software to align with company objectives. This role includes providing technical support for desktop computers and end-user devices, assisting with employee onboarding and off-boarding, managing IT equipment inventory, and staying updated on IT advancem...
What You Will Be Doing:You are responsible to assist the IT Assistant Manager in the operation of all computer hardware and / or software installation and maintenance.Serve as secondary contact for all servicing of computer PC hardware and / or software.You will also be responsible with the management of our CCTV camerasComputer software and hardware trouble...