Company Overview:Join a leading property development company in Dubai renowned for its commitment to excellence, innovation, and quality. With a diverse portfolio of residential and commercial projects, we pride ourselves on delivering exceptional properties and unparalleled customer service. As we continue to expand, we are seeking a talented Client Relatio...
As a Receptionist you will be responsible for:Greeting and welcoming visitors in a professional mannerAnswering phone calls, taking messages, and redirecting calls as necessaryManaging and distributing mail and packagesProviding information to visitors and directing them to the appropriate person or departmentBooking appointments and managing calendarsMainta...
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver “you can Count on Me “service behaviour and create the right environment which our colleagues can experience that will help them to be Responsive, Respectful, Deliver Great Guest Experience & build Customer Service culture.Joining a dynam...
KEY RESPONSIBILITESResponsible for managing the assignment of rooms and supports the front office by serving as the liaison between Sales, Housekeeping and the Front officeAssign, monitor & manage VIP arrivals/ bookings/ arrange amenitiesManage room inventory days out in advance and relay any overbookings or upcoming issues to the appropriate leadershipR...
The candidate must have a minimum of 1 year experience working in a 5-star hotel environment. Ability to speak additional language such as Arabic, French, Russian, Italian or Spanish is an advantage.ResponsibilitiesHelp the Assistant Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met.Help the Assistant Guest Re...
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilit...
Job DescriptionTo offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.To personally greet and escort the guests rather than pointing out directions.To respect the privacy of the guests and the confidentiality of the information.To manage any guest complaint in a professional manner, by resolvi...
Role DescriptionThis is a full-time, on-site role for a Customer Service Administrator.Day-to-day tasks may include, but not limited to:Be a primary point of contact for guests, responding to inquiries, requests, andconcerns via email, phone, and chat promptly and professionally.Resolve guest issues and complaints by investigating and identifying the root ca...
Welcome to Fortress Real Estate, a leading brokerage company in Dubai dedicated to providing exceptional real estate services. Our team specializes in connecting clients with premium properties that redefine luxury living. Trust Fortress Real Estate to navigate the dynamic Dubai real estate landscape, offering a diverse portfolio of exclusive homes and inves...
Role DescriptionThis is a full-time on-site role as a Receptionist at Al Hadaf Travel & Tourism in Dubai. The Receptionist will be responsible for answering and directing phone calls, managing receptionist duties, and performing clerical skills such as filing, data entry, and managing appointments.QualificationsExcellent phone etiquette and communication...
ROLE AND RESPONSIBILITIESSupport the company with the Sales and Charters to achieve their objectives and close deals.Follow-up on leads that are coming through our campaigns and passing the leads if required.Make sure all procedures are followed thoroughly in regards to the documentation of yacht, tender and toys sales, transport, customs, registration and s...
Job Description:Your role involves providing administrative support, managing inquiries, and ensuring smooth operations. You will answer phones, handle correspondence, and assist with various administrative tasks to facilitate efficient communication service.Job Responsibilities and Duties:Answer incoming calls, screen and transfer calls to appropriate indiv...