Key Responsibilities:First line of support for all IT related issues.Proper escalation of unresolved issues to L2 (Internal) team according to established guidelines and policies.Respond to customer inquiries in a timely manner by following the established SLA’s (service level agreement).Follow-up with users to ensure that all issues/needs have been resolved...
Role DescriptionThis is a full-time on-site role for an Information Technology Specialist. The Information Technology Specialist will be responsible for the below:Key responsibilities:Technical Support: Provide technical assistance and support to end-users, including troubleshooting hardware and software issues, resolving network connectivity problems, and a...
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...
As our Technical Services Engineer you will:Understand building services, and mechanical and electrical systemsHave the ability to read and interpret schematic and as-built drawingsHave the ability to see potential energy saving opportunities in buildingsUnderstand EMS and BMS systems, embedded networks and utility invoices (e.g., from DEWA)Communicate with ...
Charterhouse is working with a reputable investment firm that occupies a prominent market position, specializing in real estate and construction operations across the Middle East. The company stands out for its astute market and industry insights, fostering sustainable business models that prioritize the interests of all stakeholders, and they are currently ...
BenefitsAs an IT Specialist at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:Competitive Salary PackageWorld-class Development OpportunitiesComplimentary stays with breakfast included in our sister Dorchester Collection hotels50% off at bars and restaurants within all of our sister Dorchester Collection hotel...
We are currently looking for a System Engineer for our client in Dubai, UAE. Ideal candidate should be currently working with a System Integrator with 5 years experience in Implementation.As an Implementation team member he will be responsible for delivering implementations, Service Level Agreement support and other troubleshooting support across our custome...
A leading marketing service company based in Dubai with a global presence, specializing in innovative marketing solutions for diverse industries. We are currently seeking a dedicated and skilled IT Technician to join our team at the Global Call Center office in Dubai.Terms:Full Time/ShiftsRequirements:Proficiency in English.Bachelor’s degree in Information T...
HubSpot Platform Operations:Configure and customize HubSpot to align with businessprocesses and objectives, tied to marketing and sales initiativesAnalyze data to identify trends and areas for improvement.Manage user access, permissions, and organization settings inHubSpot.Implement new HubSpot features and functionalities to improveoverall system performanc...
AccountabilitiesLevel 1 and Level 2 Support:Provide first and second-level support for Microsoft Dynamics 365 applications, addressing user queries and troubleshooting issues promptly.Utilize a ticketing system to log, track, and manage support tickets, ensuring timely resolution and maintaining detailed records.Functional Expertise:Possess in-depth knowledg...
Installation, configuration and trouble shooting of laptop, desktop, printer, scanner, attendance machine, telephones etc.configuration and trouble shooting of outlook.Remote support through team viewerKnowledge of LAN,WAN, IP configuration, domain networks.knowledge of recovery methodssecure all pc's with latest antivirus security patches, knowledge of clou...
Role Overview:We are looking for a strategic leader to join our team as the Head of IT. This role involves managing the IT department, ensuring the robustness of IT systems, and aligning IT infrastructure with business goals to enhance operational efficiency and security, especially across diverse markets (UAE, Southeast Asia, and China).Responsibilities:Lea...